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    HOW LONG WILL SHIPPING TAKE?

    All our made-to-order products go into the printing queue as soon as you place your order and they go into production within 3 to 7 business days. Printing times can vary based on the current order volume. Some items might require additional processing time if inventories are low. Some orders might require shipping from multiple fulfillment centers. Fulfillment and shipping (together) may take between 8 to 12 business days for apparel products. Some imported products may take up to four weeks for delivery. Please check each individual product page for complete information.

     

    CAN I CHANGE MY ORDER/ADDRESS?

    We highly encourage you double check sizes, colors, quantity, description and your correct address prior to placing an order with us. Orders are automatically processed as soon as you place your order.  If a change needs to be made to your order, please contact us at support@iam24seven.com ASAP within the first 24 hours of placing your order. We will do our best to accommodate the changes. However, we can not make any promises that we can change any of the information in your order.

     

    WILL I RECEIVE A TRACKING NUMBER?

    Shipping notifications are sent out via email after your order is shipped with a tracking number which allows you to easily and quickly locate the whereabouts of your order. If you don’t see it, please check your Spam or Junk email folders, it might be in there. Please keep in mind: we do not ship Saturdays, Sundays or holidays. Delivery times may be longer on major holidays. Shipping information may not be available for a few hours or days depending on the shipping carrier’s information systems. Since we don’t control the shipping process and transit times, we can not guarantee delivery times.

     

    DO YOU SHIP INTERNATIONAL?

    We do not ship to international addresses at this time. Shipping is restricted to USA addresses.

     

    WHERE ARE THE PRODUCTS MANUFACTURED?

    All of our original designs are printed in the USA. We also provide many gifts and accessories from around the world.

     

    WHY DOES MY APPAREL PRODUCT SMELL LIKE VINEGAR?

    The printing process used for made-to-order apparel (DGT) requires a special treatment of each garment. This fixation agent is safe and necessary to make sure the print on the product will last, but it will disappear when is aired for a while or after the first wash.

     

    I HAVE A QUESTION THAT IS NOT YET ANSWERED, HOW DO I GET A HOLD OF YOU?

    Please email us at support@iam24seven.com and we'll respond as soon as we can.