We want to be sure you are happy and you receive only the best quality products from Iam24seven.com. However, because most of our products are custom, print-on-demand, or made-to-order for you, we cannot refund for products if customers changed their minds about their orders. We also don’t offer refunds if the wrong size, color, quantity or wrong products were ordered. Sorry, no refunds!
→ If your product was damaged during transit by the shipping carrier,
you must file a claim with the shipping carrier. ←
We will exchange any damaged or blemished products at no cost to you. We will exchange your item(s) if we are at fault and there is something wrong with your order. The following reasons qualify for exchanges:
- We sent you the wrong item
- We sent you the wrong size or color
- Due to the production process, your goods are in any way damaged, defective or blemished when you receive them.
Please do not hesitate to contact us about exchanges within 14 days after receiving your items. Please, include the Order #, the product description and also include a couple of clear pictures of the item(s) showing the errors or blemishes in question. Our team will evaluate your request and send instructions on what steps to take next. We will do our best to make the exchange process as easy as possible. Sorry, no exchanges will be granted after the 14 days grace period.
Email all your concerns to email@example.com